Support

Need help, found a bug or have an idea? Write to enes3rkan@icloud.com and include your device model and iOS version. You can also send feedback from inside the game: Profile → Settings → Send feedback.

How do I get my purchases on a new phone?

Sign in with the same Apple ID, open the Shop and tap Restore purchases.

Will I lose my progress?

Not if cloud save is on (it is by default). Your progress is backed up automatically with a private random ID.

How do I delete my data?

Settings → Delete my cloud data removes your cloud save and every report sent from your device. Deleting the app removes the data on your device. You can also e-mail us and we will delete it for you.

Does the game need an internet connection?

No. TileKingdom plays fully offline. A connection is only used for cloud backup.

The game feels slow on my device.

Turn off High quality in Settings.

There is no sound.

Check the silent switch on your iPhone and the Music and Sound effects toggles in Settings.

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